DiCentral

Détails de l’emploi Description We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more!

This role is an onsite opportunity.

As a Production Monitor Engineer, you will:

Participate in a 24/7 monitoring team to ensure data transactions are transferred thoroughly and correctly, handle error occurs in production environments (EDI and some ERP integration).

Troubleshooting issues, keep track of progress, and build/fix on Productions. Report to direct supervisor every shift. Attend maintenance event with related department. Level 2 Support, help Regular Support with difficult technical/integration issue. Work with back-end technical teams in resolving issue/bug.

Requirements for Success:

Having a bachelor’s degree in IT At least 1 year experience in IT industry ((IT Support, Network, Developer, Database...) or Technical Support Good at English (reading, writing) Having practical experience in monitoring and tuning a database to provide a high availability service. Troubleshooting skills on cross application/platforms to provide fast problem resolution. Team player spirit, collaboration know-how Must be customer-service oriented; Actively look for ways to help people. Active Listener be able to give full attention to what is being said, take time to understand the points being made, ask questions as appropriate and not interrupt at inappropriate times. Logical thinking Must have a strong attention to detail; Careful about detail and thorough in completing work tasks. Efficient able to handle and resolve client issues quickly and accurately. Working Time: 40 hours/Week, working in nightshift (9 PM – 6AM)3 days a week and 2 days in flexible breaking shifts. Willingly to work at weekends

Who is TrueCommerce?

TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We’ve empowered some of the biggest brands in the world to improve their supply chain performance: P&G, Schneider Electric, TJ Maxx, Office

For additional information, visit our website.