OpenCommerce Group

With ~200 employees, OpenCommerce Group is a leading technology organization that offers e-commerce products with offices in China, and Hanoi. We are fortunate to have a team that can target vast and vibrant markets, with the benefit of ten years in the eCommerce industry and over one million online sales sector customers around the world. most nations in the world, such as the United States and China. The aim of the OpenCommerce Group is to create a product ecosystem to facilitate and improve e-commerce in general, as well as cross-border commerce in particular, and to serve as a launching pad for entrepreneurs. Starts expands and performs in the online world. We're expanding rapidly, and we're searching for top talent to help us create a global Commerce Community. Join OpenCommerce Group to expand the scope of your work.

About the Product HelpAI is a cutting-edge initiative in chatbot technology, developed under ShopBase- a global leader in cross-border e-commerce. HelpAI is designed specifically for online merchants looking to scale their businesses more efficiently and profitably. Going beyond a typical chatbot, HelpAI empowers e-commerce businesses by providing intelligent shopping assistants that engage with customers throughout the entire shopping journey from pre-sales to post-sales ultimately driving higher sales.

Merchants can launch multiple HelpAI chatbots to boost conversion rates, improve customer satisfaction, and streamline their customer service operations.

What sets HelpAI apart is its superior end-user experience, ease of deployment, and seamless integration with major e-commerce platforms and customer support systems. It delivers accurate, real-time responses across all channels, including email, live chat, and social messaging apps, offering truly omnichannel support.

HelpAI learns from a variety of data sources, such as e-commerce platforms, customer support knowledge bases, wikis, and community interactions, ensuring that it provides highly relevant and context-aware answers to customer inquiries.

By leveraging advanced large language models (LLMs), including GPT-4, Claude, and Llama 3.1, HelpAI ensures the highest level of response accuracy and quality.

What We Are Looking For Are you a passionate software engineer eager to make a significant impact in the world of AI? ShopBase is on the hunt for a creative and driven professional to join our dynamic team. As a Fullstack Developer at ShopBase, you'll be at the cutting edge of technology, shaping the future of generative AI in customer service. In this pivotal role, you'll have the opportunity to develop innovative back-end and front-end solutions that will revolutionize the industry.

Key Responsibilities Collaborate closely with our visionary founders to define and implement groundbreaking features. Build cutting-edge products leveraging state-of-the-art frameworks like React, Django, and LLMs. Innovate solutions by anticipating potential challenges, modeling scenarios, and developing robust fixes. Drive the end-to-end implementation of LLM integrations within our products. Qualifications Bachelor's degree in Computer Science or a related field (Master's preferred). 3+ years of hands-on experience in software development. Proficiency with React, Django (or equivalent), and modern front-end technologies. Strong experience in developing scalable web applications and backend APIs. Expertise in test-driven development and familiarity with testing frameworks. Excellent communication skills and a collaborative mindset. Bonus Qualifications A deep passion for AI and its applications in generative technologies. Experience with full-stack development across multiple platforms. Previous experience working in fast-paced startup environments.

BENEFITS You'll find this place irresistible

Enjoy top-tier compensation, including:

Monthly NET take-home pay that leaves you smiling 13th-month salary Performance bonuses that could boost your income up to 02 months' salary 24 remote working days per year 12 days of annual paid leave Flexible working time, from Monday to Friday; weekends are yours Company trips and team bonding activities Elevate your creativity and productivity in our modern workspace Especially: Shine like a rock star in our fast-growing global B2B SaaS squad Blaze a trail to success with our super-fast career track Collaborate with the brightest and coolest minds from across the globe Be yourself, knowing you're valued and groomed to be your absolute best.