Bosch Global Software Technologies

Job Description Responsible for IT service delivery excellence within the target business plan defined for Hanoi location Lead and ensuring BD team is delivering high value IT operation and support services to customers As part of the regional IT business partnering team to engage within BD/PFP, BD BUs through regular engagement activities or consultancy to drive awareness and adoption of IT products and services Contribute to BD virtual team initiatives through active participation or support for relevant virtual team activities To build strong business relationship between BD and its customers on BD Products and Services To be actively involved in Customer Engagement activities to disseminate latest BD products and services, plan and conduct plant-wide BD communication or Info sharing session, face to face engagement with key stakeholders Manage feedback and escalations from the regions/locations Qualifications Work Experience: Professional 5 years Leadership Experience: 2 years IT Operations Management Experience: 3+ years IT Project Management Experience: 3+ years Education: Bachelor, majored in: Information Technology, Computer Science, Information Systems or equivalent Experience in Manufacturing environment is preferred Experience in supporting Microsoft application and system is preferred Experience in ITIL Framework, IT environment and/or ITM IT for Manufacturing is an advantage Additional Information Committed 13th month bonus Collaboratively yearly performance bonus Meal & Parking allowances Premium insurance for employee Flexible benefits Domestic and international training opportunity Career development program with buddy and mentoring program Good benefits of company activities, team building and year end party Opportunity to work in global projects of fast developing company and being a part of innovation team contributing initiative ideas to the digital transformation era