Zalo

Over 100 million people using Zalo, which means jobs here offer countless ways to make an impact in a fast growing organization. Zalo was built to strengthen relationships through shared experiences. Our app has played a critical part in forming meaningful communities in Vietnam and other countries where people can connect with each other and chat/share what matters most to them.

🤖 What you will do User-centric & strategy: Develop and implement UX Strategies and best practices. Scale the user-centric design discipline across the design team and play the role of a collaboration between the Design, UX Research, Product Management, and Engineering teams. Play a key role in user understanding practices & methods in order to fully understand user needs and behaviors, define problems, and develop ideas for solutions. Process: Build, maintain, and enhance thedesign process for better UX quality, efficiency, and team collaboration. Continual improvement: Take charge and explore new trends and ideas to re-imagine product designs and work on ground-breaking strategic improvements to the designs. Management & leadership: Facilitate a design review and UX audit sessions, help the design team explore deeply UX solutions to search for usability problems, and identify areas to improve. Accountable for people management. Responsibilities include actively participating in hiring, training, and evaluating team members. To work with individual team members for performance improvement and career plans. Be both a creative inspiration for the team and a hands-on coach with well-rounded professional and soft skills. 👾 What you will need Willingness to make changes and help our products to achieve more explosive growth. At least 8 years of mobile product design experience and at least 3 years of management experience. Previous experience in a senior design role at internet/mobile tech companies, especially mobile app design, where you established a history of significant design work. Excellent organization and analytical skills and experience in product strategic planning. Demonstration of an ability to plan and conduct design research in collaboration with various teams including User research, Data analysis, Software engineering, and Product management. Being known for building, managing and training successful design team(s).