Niteco

#Location: Ha Noi# We are looking for a Cloud Engineer to strengthen our development service in digital transformations. The Cloud Engineer shall support Nitecos delivery/service teams with all aspects of cloud hosting service and infrastructure management in a software development project life cycle, monitoring and infrastructure-related tasks for our global clients.

JOB DESCRIPTION

1. Infrastructure monitoring Set up audit logs, monitoring, infrastructure automation, SSL certificates, DevOps-related tasks and systems to track the health, uptime and performance of infrastructure components. Monitor network traffic, server uptime, storage utilization, and other relevant metrics. Configure alerts and notifications for potential issues or anomalies. Perform troubleshooting when downtime (P1) issue happens and resolution of monitoring alerts. Generate regular reports on infrastructure performance and availability.
2. Cloud Hosting Service Provision and configure cloud infrastructure based on clients cloud policies, standards and requirements. Deploy and manage virtual machines, containers, and other cloud resources. Implementing Infrastructure as Code (IAC) using Terraform. Ensure high availability, scalability, and security of the cloud environment. Setting up Backup, High Availability, and Disaster Recovery. Provide technical support and troubleshooting for cloud-related issues.
3. Infrastructure Management Regular maintenance and updates of operating systems, software, and patches to comply with clients security standards. Monitor resource utilization and performance metrics. Capacity planning and scale resources as needed. Manage user access controls and permissions. Implement security best practices. Other tasks Make sure all procedures, guidelines and best practices are documented. Work closely with IT and Application Management Engineers to assist both internal and external clients. Provide assistance to the other teams in the technical meetings with major clients on issues that relate to the expertise of Cloud/DevOps/Automation & Security. Study and share new techniques, practice, tools and share for other team members. Performing other tasks as required (such as ServiceNOW/security training and reporting). JOB REQUIREMENTS Bachelor of IT, Computer Science, or relevant field Must have a deep understanding of both development and operations processes, as well as a strong technical background. Good communication skills (in English and Vietnamese). Be able to consult the customer with the best possible solution. From 3+ years of experience in software development and operations, with at least 2 years working in DevOps, Infrastructure Management and Cloud hosting role. Technical Skills: Strong programming skills with scripting languages (e.g., Bash, Python, PowerShell). Familiarity with Git branching strategies and programming or compiling code in various languages (e.g., .Net, NodeJS, PHP). Experience in developing websites using databases, preferably .Net and SQL Server. Knowledgeable in managing services like SQL Server, MySQL, PostgreSQL, MongoDB/CosmosDB, Redis, Kafka. Familiarity with web servers such as IIS, Nginx, Apache, Tomcat, IBM WebSphere. Experience with DevOps tools and CI/CD pipelines such as TeamCity, Jenkins, Azure DevOps, Octopus Deploy. Experience with configuration management tools like Ansible, Puppet, and Terraform. High proficiency in working with cloud platforms (Azure, AWS, GCP). Relevant certifications are highly regarded. Practical experience with containerization and orchestration tools like Docker, Kubernetes, OpenShift, IBM Cloud-based services, IBM Bluemix. Good knowledge of system infrastructure (network, security, services, virtualization). Expertise in securing cloud environments (e.g., AWS, Azure, GCP). Proficiency in implementing and managing security measures such as firewalls, encryption, and access controls. Experience with security frameworks and standards (e.g., ISO 27001, NIST, CIS) is a big plus. Monitoring Tools: Experience with monitoring and logging tools such as ELK (Elasticsearch, Logstash, Kibana), Azure Application Insights, Dynatrace, RayGun, Prometheus, Grafana, Loki, Datadog, or equivalent systems. Soft Skills: Excellent communication skills in English (and Vietnamese, if applicable). Ability to work well both in a team and individually. Adaptability to changing situations, with a focus on delivery while ensuring quality. Ability to work under pressure and meet tight deadlines. High sense of responsibility and willingness to learn and share continuously. Creative, innovative mindset and striving for continuous improvement. Motivation to deliver top-quality work. BENEFITS AND WORKING ENVIRONMENT Attractive salary with bi-yearly review, 13th-month bonus, performance bonus, public holiday bonuses, birthday gift, employee service awards up to $1,000. A clear career path with proper training courses, workshops, fully sponsored certificate exams. Extensive AON health insurance (during labor contract) and accident insurance (during probation) in addition to the state-mandated health insurance. Professional, flexible & dynamic working environment with colleagues of different nationalities that is open-minded, creative, supportive, friendly, and encouraging. Regular communication from Management on the companys strategy, development plan, and new opportunities for employees. Opportunities to join global technical conferences. Bright working space with modern facilities including the newest software. Employees and families are engaged and taken care of by the company via Trade Union activities. Summer vacation at 5-star resort. Sports & cultural activities all year around to strengthen both your physical & mental health. NICEF - our own Charity program where our employees raise funds and help people with difficulties in Vietnam.