MTI TECHNOLOGY

Job type [HCM] IT Helpdesk - Part-time Location HCM Requirements If you want to join in exciting and challenging projects, MTI Tech could be the next destination for your career.

MTI Technology specializes in creating smart mobile contents and services that transform and transcend customers' lives. We design and develop our products using agile methods, bringing the best deliverable results to the table in the shortest amount of time. MTI stands for an attitude: seeking a balance in excellence, pragmatism and convenience for customers. With the original members of 20 people, we grow our members up to more than 200 bright talents and continue to grow more. Looking for a place to grow your talents and be awesome? This is the place!

📦 Your key responsibilities:

● Installing and configuring computer hardware, software, systems, networks, printers and scanners.

● Monitoring and maintaining computer systems and networks.

● Responding in a timely manner to service issues and requests.

● Providing technical support across the company (this may be in person or over the phone).

● Setting up accounts for new users.

● Repairing and replacing equipment as necessary.

● Support to use or Testing new tools/employee systems.

● Possibly IT security training for new employees.

● Other Admin supports.

💪 To qualify for the role, you must have:

● Min 1-years' experience in IT Support or Service Delivery.

● Basic English

● Good problem-solving skills.

● Good customer service skills and experience

● Extensive experience in supporting a Microsoft environment (AD, Sharepoint, O365,...)

● Demonstrated experience in computer networking fundamentals.

● Understanding of the latest telecommunication technology

● Strong communication skills.

● A keen eye for detail.

Advantages

We offer you Discuss in the interview