Accenture

Job Description Maintaining services once they are live by measuring and monitoring availability, latency and overall system health. Evolving systems to improve reliability and velocity. Practicing sustainable incident response, through delivery of incident response playbooks & automated recovery mechanisms. Running continuous Improvement activities that improve service availability, recovery, efficiency & performance. Familiar with ITIL framework to track and manage production incidents, Problems, Changes and service requests.

Qualifications Must have:

Linux system administration. Scripting and automation. Web server administration (e.g. Apache / NGIX / Jetty etc). Cloud technologies (AWS/Azure) SQL skills  Critical thinker and a problem solver API & Microservices Integration ​Nice to have:

Docker and related technologies (ECR, etc.). Production Support experience Experienced production support resource who is well versed with incident, problem, change and request management. AWS Cloud based web frontend application; java based microservices/APIs support experience Working knowledge of Service Management tools such as ServiceNow, Remedy Monitoring & logging - preferably Cloud watch, Splunk and AppDynamics PostgreSQL Document (JSON) based Database Query and Update Skills Working knowledge of AWS Services Like ECS Cluster, ALB, ASG, ECS, EFS, S3, CloudWatch, Cloud Trail, Dynamo DB etc. Basic Working knowledge of Docker, Kubernetes or other Containers Working knowledge of Jenkins jobs for CI CD Pipelines General SSL certificates knowledge and java key stores Well versed with compliance activities for cloud-based applications such as Disaster Recovery, Application and Database Backup and and Restore, Capacity Management Plans
Experienced in supporting projects for go-live implementation, deployments, operational readiness activities (handover, change management, documentation review, release management)